Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED BY AN AFFILIATE OF THE ENSIGN GROUP* AND HOW YOU MAY ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Your Rights

You have specific rights regarding your health information. These rights are designed to give you control over your medical records and how your information is shared:

Accessing Your Medical Records

You have the right to review or request an electronic or paper copy of your medical records and any related health information in our possession. To do so, please contact us for information about the procedure. We will provide you with either a complete copy or a summary of your records. There may be a reasonable, cost-based fee for this service.

Requesting Corrections to Your Medical Records

If you believe any part of your health information is inaccurate or incomplete, you may request a correction. Please ask for instructions on how to proceed. If we deny your request, we will provide you with a written explanation.

Requesting Confidential Communications

You may ask us to contact you in a certain way (such as at your home or office phone) or send mail to a different address. We will accommodate all reasonable requests regarding confidential communications.

Requesting Restrictions on Use or Disclosure

You can request that we do not use or share certain health information for treatment, payment, or business operations. However, we may deny some requests if not sharing the information could affect your care. If you pay for a healthcare service or item entirely out-of-pocket, you may ask us not to share that information with your health insurer for payment or operational purposes, unless otherwise required by law.

Obtaining a Record of Disclosures

You are entitled to receive an accounting of disclosures, which is a record of certain times we have shared your health information (excluding those for treatment, payment, healthcare operations, or disclosures made at your request) from the past six years. We will provide one accounting per year at no charge; additional requests within a twelve-month period may incur a reasonable, cost-based fee.

Obtaining a Copy of This Notice

You may request a paper copy of this notice at any time, even if you have previously agreed to receive it electronically. We will promptly provide a paper copy upon your request.

Designating a Representative

If you have given someone medical power of attorney or appointed a legal guardian, that individual may exercise your rights and make choices about your health information. We will verify their authority before taking any action.

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with us. We will not retaliate against you for doing so. Contact our Compliance Hotline at 1-866-256-0955, available 24 hours a day, seven days a week. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by mail (200 Independence Avenue, S.W., Washington, D.C. 20201), by calling 1-877-696-6775, or by visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.

Your Choices

For certain types of health information, you may express your preferences about how information is shared. If you have a specific preference regarding the sharing of your information as described below, please let us know and we will strive to honor your instructions.

If you are unable to communicate your wishes (for example, if you are unconscious), we may share information if we believe it is in your best interest or necessary to prevent a serious and imminent threat to health or safety.

In These Situations, You Have Both the Right and the Option to Instruct Us To:

  • Share information with your family, close friends, or others involved in your care

  • Provide information for disaster relief efforts

  • Include your information in a facility directory

Written Permission Required For:

  • Marketing purposes

  • The sale of your health information

  • Most psychotherapy notes

Fundraising Activities

We may contact you about fundraising activities, but you have the right to request not to receive these communications.

Our Uses and Disclosures of Your Information

Your health information may be used or disclosed for various reasons, primarily for your treatment, payment for services, and the operation of our business.

Treatment

Your health information may be used and shared with other professionals involved in your care. For example, a physician treating you for an injury may consult another doctor regarding your general health condition.

Operations

We may use and share health information to manage our practice, improve the quality of care, and communicate with you when necessary. For example, we may use health information to manage treatment and services.

Billing

Your information may be disclosed to bill and receive payment from health plans or other entities. For example, health information may be sent to your insurance provider to secure payment for your services.

Other Permitted or Required Disclosures

Under certain circumstances, we may use or share your information for reasons related to public good, such as public health, safety, and research, as permitted by law. For more information, visit www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

  • Public Health and Safety: We may disclose health information for disease prevention, product recalls, reporting adverse reactions to medications, reporting suspected abuse, neglect, or domestic violence, or to prevent or reduce threats to individual or public health or safety.

  • Research: With your written permission, your information may be used for health research.

  • Legal Compliance: We may share information as required by state or federal law, including with the Department of Health and Human Services (DHHS).

  • Organ and Tissue Donation: Information may be disclosed to organizations involved in organ procurement, banking, or transplantation.

  • Medical Examiners and Funeral Directors: Health information may be shared with coroners, medical examiners, or funeral directors as needed.

  • Workers’ Compensation, Law Enforcement, and Government Requests: Your information may be used or disclosed for workers' compensation claims, law enforcement purposes, oversight by authorized government agencies, and special government functions (such as military, national security, or presidential protection).

  • Legal Proceedings: We may disclose information in response to court or administrative orders, or subpoenas.

Our Responsibilities

We are committed to protecting the privacy and security of your protected health information. Our responsibilities include:

  • Safeguarding your health information

  • Notifying you promptly if your information is compromised

  • Adhering to the duties and privacy practices described in this notice and providing copies upon request

  • Not using or disclosing your information beyond what is described here without your written authorization; you may revoke such authorization in writing at any time

For more information, visit: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

Changes to the Terms of This Notice

We reserve the right to revise the terms of this notice. Any changes will apply to all information we maintain. Updated notices will be made available upon request and posted on our website.

Effective: 1/1/2026